Privacy Policy

Who We Are

Our website address is: https://sheratontextiles.co.za.
Sheraton Textiles is an online retailer offering home textiles and related products.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (also called a hash) created from your email address may be provided to the Gravatar service to check if you are using it. You can review Gravatar’s privacy policy at: https://automattic.com/privacy.
After your comment is approved, your profile picture (if any) may be visible to the public in the context of your comment.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors to the website can potentially download and extract location data from images on the site.

Cookies

If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again. These cookies will last for one year.

If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set up cookies to save your login and display preferences:

  • Login cookies last for two days
  • Display preference cookies last for one year
  • If you select “Remember Me”, your login will persist for two weeks
  • If you log out, login cookies will be removed

If you edit or publish content (e.g. a review), an additional cookie may be stored in your browser. This cookie contains no personal data and simply indicates the post ID of the content you edited. It expires after one day.

Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles). Embedded content from other websites behaves exactly as if you visited those websites directly.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content — including tracking your activity if you are logged in to their service.

Who We Share Your Data With

We do not sell or share your personal data with third parties, except:

  • With trusted service providers (e.g. hosting, email, payment processors) necessary to operate our online store and deliver services to you
  • If required by law or legal processes
  • If you request a password reset, your IP address will be included in the reset email

How Long We Retain Your Data

If you leave a comment or review, the content and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically.

For users that register on our website, we store the personal information they provide in their user profile. Users can view, edit, or delete their personal information at any time (except for their username). Site administrators can also access and modify this information.

What Rights You Have Over Your Data

If you have an account on our site, or have left comments, you may request to:

  • Receive an exported file of the personal data we hold about you
  • Request deletion of any personal data we hold, excluding data we are required to retain for administrative, legal, or security reasons

To exercise your rights, please contact us via the contact information provided on our website.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Additionally, we may use analytics tools that anonymize and aggregate visitor data to help us improve the shopping experience.